‘Emma…..Thank you for your hard work on this one – I was chatting to my manager saying how impressive you were re conveyancing….It’s so nice to see a solicitor so confident in making a 4 week exchange and being so positive at the same time. I hope I get the chance to work with you again!’
local estate agent, February 2022
‘I would like to reiterate my heartfelt appreciation for all your advice and work on my behalf, and for making the whole process as easy and efficient as it possibly could be.’
Ms A, January 2022
Thank you Emma for attending to emails and queries from buyer’s solicitor on days off and late evenings.
Also working with Chantries & Pewleys to get papers signed and keep things moving’.
Mrs L, October 2021
‘Thank you so much Emma. You were really wonderful; so calm and reassuring throughout this difficult time’
Mrs V, July 2021
‘Dear Emma…We are of course extremely grateful for the very high standard of work and efficiency in dealing with this transaction’
Mrs E, June 2021
‘Emma, my daughter joins me in thanking you sincerely for the great help you gave us with the sale….We are so grateful for your effort and support to make the processing as smoothly and stress-free as it went considering that we are living abroad! I am very impressed as it was my first time to experience this without hassle, I might add!’
Mrs B, February 2021
The service we have received has been exemplary, both in terms of professionalism and flexibility during these strangest of times.’
Mr & Mrs G, October 2020
‘Everyone pleasant and professional from the beginning, which was very reassuring’.
Mrs V, September 2020
‘Everything was done in a professional way but very friendly’.
Mrs D, September 2020
‘A problem in connection with our wills/trusts (w.another firm) arose just as lockdown started. Joanne tackled it very systematically & calmly & dealt with it very efficiently. We were initially very anxious. She was brilliant & also arranged for collection of documents in peak of lockdown as we don’t have a car. Went a lot of ‘extra miles’.
Ms B, August 2020
‘Emma provided a first class service over 2 years during our lengthy house sale process’.
Mrs H, August 2020
‘Appreciate all the help given in difficult circumstances. Very happy with the professionalism of the company’.
Ms H, July 2020
‘Excellent experience overall. Joanne was very efficient as was Emma Whale’.
Mr G, July 2020
‘First class service during difficult (covid-19) times’.
Mr R, July 2020
‘Just thank you, wonderful service and understanding. Excellent service, Joanne’s letters are always brief and to the point. Thank you for your patience.’
Ms T, July 2020
‘ Special mention to Emma – made me feel ok about everything, nice lady.’
Mrs C, July 2020
Everything to do with the house selling has been excellent. Your preparation work, having 16 forms completed in advance. Couldn’t be more satisfied with the whole process.’
Ms J, May 2020
‘Excellent service under current difficult & challenging situation’.
Mr and Mrs B, May 2020
‘Very comfortable experience. Our issues handled with great sensitivity by Keira, and courteously by all staff – thank you!’
Miss R, March 2020
‘Keira Lohn, kind, very efficient and professional’.
Ms F, March 2020
‘Please accept our enormous thanks and gratitude for your patience and skilful attention to detail in looking after our Dad’s affairs. I know he trusted and valued your advice and spoke of you very warmly; it has been a great pleasure and no surprise to have learned for ourselves, he as, as usual, right’.
Mr M, March 2020
‘Always been seen by Joanne who is always helpful and friendly. Excellent service.’
Mrs G, February 2020
‘For more than 20 years we have benefitted from the services of Jennifer Margrave Solicitors in matters of land registry, tenants-in-common, powers of attorney, wills, selling and buying property and probate. We have always found them available, helpful and, above all, competant. We unreservedly recommend them to others.’
Mr and Mrs B, January 2020.
‘My thanks to Joanne Mason and the reception staff for their helpful, efficient and very friendly dealings with me.’
Mrs A, January 2020
‘Joanne and the Receptionist were excellent – we received a friendly, professional service. I will recommend your company without hesitation’.
Mrs F, November 2019
‘Always found Emma courteous and helpful’.
Mr S, October 2019
‘I am so grateful to Joanne and all the staff for the smooth process in preparing my will’.
Mrs M, October 2019
‘Keira has been most exceptional throughout. Would like to thank Emma with all her help.’
Mr H, September 2019
‘Thank you for making what was a dreadful time so much easier. Your office was so welcoming, Joanne Mason so positive, I appreciated that.’
Mrs N, September 2019
‘We couldn’t have had anyone fighting our corner any better than Keira did, we feel she is the reason we have what we have today because of her excellent negotiating skill. We felt completely at ease talking to her and she explained everything so well. She was compasionate and caring too.’
Mr H, August 2019
Joanne, I can’t thank you enough, not just for the exemplary work you have done but for making a very difficult period in my life as good as possible under the circumstances, you are very much appreciated.’
Mrs S, August 2019
‘Many thanks for your considerate and courteous service.’
Mr and Mrs T, August 2019
‘Communication, both spoken and written, was exceptionally clear.’
Mr M, August 2019
‘I am very pleased to have ‘discovered’ Jennifer Margrave Solicitors – a small firm is just what I was looking for. Most of my dealings have been with Joanne Mason. She has the right balance between professionalism and cordial approachability, which as a client is very reassuring.’
Miss V, July 2019
‘Have dealt with Joanne Mason on more than one occasion and she was always helpful and efficient’.
Ms B, April 2019
‘Keira – very grateful for your professionalism and persistance througout the process. Great service and many thanks to all those involved who helped bring our matter to a satisfactory conclusion. We can’t help but think that it could easily have gone the other way if it wasn’t for your care and attention to detail.’
Mrs R, April 2019
‘Wouldn’t dream of going elsewhere’,
Mr & Mrs C, April 2019
‘Excellent serivce from Keira’ ,
Mrs S, April 2019
‘Joanne & Emma were approachable and supportive and this was much appreciated….My sister and I were very pleased with the way our parent’s estate and house were handled and appreciated the attitude of all the staff, which was friendly and helpful’
Mrs Y, March 2019
‘I must add a note for you personally to thank you again for your patience and pleasantness…..am very glad to know you are there, should I need any further legal support’
Mrs M, March 2019
‘We came to see you on a recommendation. We have been very pleased with the service given’
Mrs M, March 2019
‘Thank you Joanne for your speed and professionalism’
Mrs G, December 2018
‘Our whole house moving experience went extremely smoothly – thank goodness you were there!’
Mr and Mrs C, November 2018
‘Many thanks for a great service’
Mr B, November 2018
‘This is the second time we have used the services of Jennifer Margrave Solicitors – I have been impressed by the care and level of help we have received on both occasions’
Mr and Mrs B, November 2018
‘Always a pleasure to deal with you all. Very friendly, very efficient what more can a client ask?
Mr S, August 2018
‘As this was my first move in twenty years I was quite anxious. Anne and Emma reassured me at every stage.’
Ms V, August 2018
‘The service provided took all the stress out of a very difficult time. Thank you.’
Ms C, August 2018
‘A service beyond compare’
Mr C, July 2018
‘Thank you so much for your efficient and friendly service. I’ll continue to recommend you to friends!’
Mrs T, April 2018
‘Am very grateful for your help. Could not fault.’
Mr M, February 2018
‘Joanne Mason was very helpful, efficient and professional’.
Mrs W, February 2018
‘A most excellent and impeccable service thoroughly recommended to others.’
Mr E, January 2018
‘Just keep on doing what you all do so well! Everyone I’ve had contact with has been excellent. I’ve used lots of firms of solicitors…..and I can honestly say that you are a shining example surpassing all others’.
Ms B, October 2017
‘You’ve all been marvellous – thank you so much’.
Mr & Mrs C, September 2017
‘Special mention to Anne Hertzell. I always recommend your excellent firm. Thank you.’
Mrs F, September 2017
‘Everyone friendly. All explained easily and in terms we understood.’
Mr & Mrs G, September 2017
‘I would like to express my appreciation for the way you have dealt with X’s estate. What should have been a very straightforward matter became very difficult and I am sorry you had to deal with the fall out. Both your efficiency and diplomacy are commendable’.
Mr B, August 2017
‘Every time I have visited your office the atmosphere has been cheerful and welcoming. A bonus is I can nearly always hear what is being said’
Mrs S, August 2017
Many thanks to Joanne and also to Julie for their kind and efficient manner.’
Mr & Mrs D, July 2017
‘Anne Hertzell who handled a difficult transaction with extreme professionalism.’
Mr W, July 2017
‘We are grateful to Jennifer Margrave for her clear and immediate advice.’
Mr & Mrs G, May 2017
‘Warm welcome from entering Reception. My solicitor always provides a listening ear, answers queries patiently and clarly. Legal language can be difficult! Atmosphere relaxing but very attentive. Good Team.’
Mr and Mrs M, February 2017
‘Joanne, for all assistance given in difficult circumstances for the family. Many, many thanks for all help and assistance to my brother, his wife and myself on behalf of the family’.
Mr R, February 2017
‘Ms Keira Lohn – most pleasant of persons, continuously with updates and detailed advice throughout. All dealings with your company have been a pleasure as everyone has been very friendly, professional and caring at this time of great stress for myself. Thank you all.’
Mr F, February 2017
‘Dear Jennifer, Just an email to say thank you so much to your company and Keira for helping us through the last couple of months with mum’s nursing funding and especially getting to the crux of the matter of her health needs and what can be done at the nursing home to make her life more bearable. Thank you to everyone who answered the phone and picked up emails. It has made all the difference to me for down in Bournemouth I felt I could do nothing and now it is quite clear. We have funded nursing care and a review in three months or so and a clear nursing plan for my mum. Many thanks to you all and Keira’s compassionate response especially when attending the nursing home made a huge difference.’
Mrs H, January 2017
‘Special mention to Caroline Woolhouse – for her kindness and willingness to explain. If my original solicitor had worked the way this practice did I wouldn’t have the 3 year fight I’ve had’.
Mrs J, January 2017